Privacy & Data Protection Policy

At Biogen Labs, we respect your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Biogen Labs is the data controller responsible for processing your personal data. 
Website: https://www.biogenlabs.eu
Email: info@biogenlabs.ee

Processing of personal data and direct marketing

We collect only the information necessary to run our online store and provide our services (process orders, deliver goods and fulfil obligations arising from the contract with the purchaser ). This may include your name, contact details, delivery and billing address, payment-related information, IP address and order history.

Personal data may be forwarded to service providers such as transport companies and payment service providers solely for the purpose of order fulfilment.

Using the collected personal data, the online store may inform customers about product news, campaigns and upcoming events. A purchaser who does not wish to receive newsletters or marketing notifications may unsubscribe at any time by following the instructions included in the e-mails or by notifying us via e-mail.

Legal basis

We process your personal data when it is necessary to:

  • fulfil a contract with you (for example, processing an order)

  • comply with legal obligations

  • support our legitimate business interests

  • act on your consent, where required

Sharing your data

Your data may be shared with trusted third-party service providers such as payment processors, delivery partners, IT service providers, and accounting services. These partners only process data on our behalf and in compliance with GDPR.

We never sell your personal data.

How long we keep your data

We retain your personal data only for as long as necessary to fulfil the purposes described above or to comply with legal obligations.


Your rights

Under GDPR, you have the right to access, correct or delete your personal data, restrict or object to its processing, request data portability and withdraw your consent at any time.

You also have the right to lodge a complaint with your local data protection authority.


Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.


Cookies

Our website uses cookies to ensure proper functionality and improve your experience. More information can be found in our Cookie Policy.


Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.